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(888)685-2100

StarWitness Field Interviewer HD Firmware 2.0 Update

New Features

  • Stream live recordings over secure Wi-Fi to monitor interviews as they occur: View live interviews by connecting your compatible device and directing your web browser to the Field       Interviewer HD's web-enabled streaming site.
  • Added information recording metadata:
                 Accurate authentication code
                 MAC address
                 Date, time, time zone, and daylight savings time information in multiple formats
                 Versions of application and operating system
                 User-customizable 'Device Name' that displays on-screen and is stored in a recording's metadata
  • Added a Device Updater application that allows for easy installation of applications and OS updates for future releases​
  • Added secure key signatures to ensure applications cannot be loaded and are only authored by StarWitness by Signalscape, Inc.
  • Added FCC-certified Wi-Fi and Bluetooth capability
                                                                            Requires Field  Interviewer Desktop Application Version 2.4

Warning
  • i. Your Devices Volume up and Volume Down act like up and down arrows when selecting options during the update process.
  • ii. If you hold the device like a book, with the controls in your right hand, they will operate in an illogical manner.
  • iii. Volume + will make the selection go up, even though logically it appears it should move it down.
  • iv. Volume – will make the selection go down, even though logically it appears it should move it up.


This new release supports the following browsers on laptop or desktop computers when live streaming:
  • Chrome
  • Firefox
  • Edge
  • Opera
  • Safari*
  • ​
​Web browsers supported on mobile devices:
  • Android** browser
  • Android** Chrome
  • Android** Firefox
  • Samsung browser
  • iPadOS Safari*
  • Opera Mobile
    • * Supported versions of Safari may exhibit intermittent brief pauses in the video stream
           ** Non-Samsung Android phones have to turn off cell data in Direct Connection mode; otherwise, they look for the connection on the internet using cellular data.

Downloads

StarWitness Field Interviewer HD Firmware 2.0 Update
Download
"Text to slow end user down"
Release Notes
Download
 
Update Guide
View
Please click on "View" to access the Documentation/Video Guide to progress through the update process.
Connecting Devices over Wi-Fi User Guide
Download
 

If looking for technical support, please use one of the following contact options below:

Toll-Free: 877-674-3031 
Email: tech-support@signalscape.com
Direct Live Chat Support: https://www.starwitness.com/
​
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StarWitness by Signalcape, Inc.
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Cary, NC 27518

888-685-2100
919-678-6547

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tech-support@signalscape.com

Technical Support:
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877-674-3031 (toll free)

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