"Our first experience with StarWitness Field Interviewer was on scene of an investigation into the exploitation of children. During that investigation, a neighboring county provided a Field Interviewer that was used during an interview I conducted with the suspect. The interview was conducted in a patrol vehicle and I was advised that the camera was recording and all I needed to do was conduct the interview. Not knowing the full extent of the system, I took a chance in breaking rapport with the suspect and stepped out of the car to inform the other Investigators what he had said. It was then that I learned of the external viewing capabilities made possible through a tablet and the wireless connection with the Field Interviewer.
Coming back to our Agency, we fought hard and requested to purchase a unit. Graciously, our prior administration allowed us and we received our first Field Interviewer. Literally the first week we received the device, it was utilized on numerous occasions during an ongoing homicide investigation. Specifically, one of the suspects in the case refused to meet Detectives anywhere but in a parking lot in a neighboring county. Prior to having the Field Interviewer, this would have been difficult to facilitate because we had no simple way to record these interviews. However, the Field Interviewer was utilized during three different interviews that led to a confession of the suspect’s involvement in the homicide.
Since this first instance, we have utilized the Field Interviewer over 50 times in other investigations. These interviews have been conducted in other states, in our own detention center and even on scene of investigations where witnesses were willing to cooperate, but did not wish to leave their family on the scene. Since the initial purchase, our Agency has purchased additional units that have allowed us to assure a Field Interviewers availability no matter the situation, time or reason."
Davidson County Sheriff's Office
"The Field Interviewer system was something new that was demonstrated to me at the time we were making the decision to purchase the StarWitness Room Interviewer systems.
I have heard multiple examples of how this has helped our agency. We’ve used it to do field interviews on major crime scenes and field interview handicapped/infirmed complainants/witnesses that were unable to come in to the office for an interview."
Michael Benton, Director of Information Technology, Saint Martin Parish Sheriff's Office
"I have used the Field Interviewer device to interview eight witnesses for a shooting incident where a male shot himself while at a party. It has also been used while interviewing two suspects possessing child pornography.
I encourage my officers to use the StarWitness Field Interviewer while interviewing victims of domestic violence, which should provide the court with great evidence.
The StarWitness Field Interviewer is a great investigative tool, practical, and easy to use. The Interviewer helps a small agency such as ours, who doesn’t have a proper recorded interview room, to be able to have the same quality recording wherever we can conduct the interview."
Lt. Peter Morelli, Fremont Police Department, NH
". . . the Field Interviewer was able to save the detectives large amounts of time . . . I could go on about this system but I do not find any faults in the system."
Detective Victor Riggin, Topeka Police Department
"We especially like the adjustable camera. No more stacking books or adjusting a tripod. We have been able to video interviews at the hospital, where previously we were limited to audio only. Occasionally our investigations take us out of our county and having the ability to use our own video recorder it so much more effective. No waiting for the another jurisdiction to burn us a copy from their system, which might involve propriety software that we don’t have and can’t install on our network.
Sergeant Jennifer Sheahan-Lee, Skagit County Sheriff's Office
"We loved it. The detectives used it for field interviews inside a car. I saw the video and it was amazingly good as well as the audio. Our Chief has already presented our request to the budget committee and we were asked to provide them with some more information."
Commander Kyle Sission, Memorial Villages Police Department
"I have had occasion to test/evaluate the Field Interviewer in a number of different settings. The system is intuitive and easy to use. I conducted recordings in both indoor and outdoor settings. The microphone does a good job of producing quality audio recordings and ambient noise usually is not a factor."
Detective B. Reitmeyer, Hutto Police Department
"First of all, the StarWitness Room Interviewer is the easiest to use and most user friendly Interviewer Room system that I have come across to this date. We have 4 separate interview rooms – (2) Criminal Investigations, (1) Juvenile Investigations and (1) Narcotics Investigations. In visiting with our Lieutenant’s (Supervisors) in each division, they have expressed their satisfaction with the reliability and its ease of use."
Michael Benton, Director of Information Technology, Saint Martin Parish Sheriff's Office
“We have conducted over 188 recorded interviews with the StarWitness system and we are very pleased. The simplicity of the system is a plus and every Investigator can operate it. We also appreciate the technical support provided with the system.”
Michael Herbert, Louisiana
"Everything with our interview room system is working out absolutely wonderfully! We were very thankful for the system, and its ease of use, over one weekend in September, in particular. In a span of less than 48 hours, we had a homicide and a shooting in one of the small towns in our jurisdiction (neither related to the other). The system and its ease of use were invaluable to these cases. Aside from that, we are finding that our agency is recording nearly every interview conducted. I can not stress how important the ease of operation has been. Every officer is comfortable using the system."
Detective Sergeant A. J. Monaghan, DeWitt County Sheriff's Office
"We have conducted almost two hundred flawless interviewers utilizing the system. It is extremely simple to use, with one button recording. In fact, several local police departments have asked us to utilize our system to assist them in their criminal investigations. I would recommend this system, and have several times, to any law enforcement agency looking for a simple yet complete system to record interviews for criminal investigations."
Lt. Todd Trupp, Berks County DA's Office, Pennsylvania
"The collaboration between StarWitness and Mission Kids has been an incredibly rewarding experience. StarWitness has provided outstanding quality audio and video recordings that have exceeded our expectations over the years. Our MDT partners are always impressed by the high-quality StarWitness products have given us.
StarWitness technical assistance service has been impeccable. Their immediate response to our needs is exactly what our fast-paced CAC environment requires. We are so grateful for the knowledge and expertise of the technical assistance department!
StarWitness has adapted to our growing needs, providing us a field unit to conduct forensic interviews off-site in an emergency situation or if the case requires such. During this difficult time with the pandemic of COVID-19, StarWitness reached out to us and offered to provide more field units if our CAC needed them to continue to provide the best services to the children in our community. We are excited to continue our collaborative working relationship as we expand to a satellite office, adding additional recording equipment.
The StarWitness team has displayed professionalism every step of the way. Mission Kids highly recommends StarWitness!"
Maggie Sweeney, Mission Kids Child Advocacy Center of Montgomery County, PA
"The StarWitness recording system has worked out really well for my agency. It’s a valuable tool in our evidence collection process. The officers like how relatively easy it is to record an interview and copy that interview to disc. Great system!"
Commander Angelo Limon, Grover Beach Police Department
“I like how you can zoom in without causing images to distort, the simplicity of capturing from screen, and can easily upload video to case file.”
Shawn Cloran, Forensic Investigator, Spartanburg PD, South Carolina
“The CHP has been pleased with the ease of use and quality images achieved through our use of the FreezeFrame Software.”
California Highway Patrol
"My expectations have definitely been met with StarWitness Interviewer. The microphone can pick up the slightest whisper and the picture quality has great resolution. I have found that this system is very high-tech and it is also extremely easy to operate. I love it because it is not a proprietary system-there aren't any codecs to worry about and the videos play on either a computer of DVD player.
I would highly recommend this product to any law enforcement agency. Not only for the ease of the system but the excellent customer service that we've received throughout the years."
Kari Ellis, Forensic Video Specialist
“I want you to know that I used the new system yesterday on its first case and was able to recover images from a digital recording where I identified the suspect in a burglary. The suspect is suspected in a series of B&Es so it might turn out to be the case breaker. I wanted you guys to know that your efforts are solving crime everyday.”
Chuck Pruitt, VA Dept. of Forensic Science (Ret.)
"A very user friendly system with a short learning curve. Using the StarWitness system is a true point-and-click operation. The product has saved me a lot of time processing video."
Tim Martin, Stafford Police Department, Virginia