StarWitness Interviewer
Software Download
StarWitness Interviewer 2.5
New Features
New Features
- Integrations with AXON Evidence.com and Microsoft OneDrive/SharePoint - Interviewer has been updated to enable users to upload recordings directly to AXON Evidence.com and Microsoft OneDrive/SharePoint. Future versions will have additional cloud-based Digital Evidence Management Systems (DEMS) integrations. See the user guide for instructions on configuring the integrations.
- Improved DVD export dialog - The improved DVD export dialog enables using external DVD drives with Interviewer and selecting the write speed.
- HTTPS and custom ports in browser app - StarWitness Interviewer now supports HTTPS endpoints for the browser application enabling encrypted communications between the browser app and the server
- Improved authentication code validation dialog - The result indicator on the authentication code validation dialog now displays a green check mark if an authentication code is valid. Previous versions displayed a confusing warning indicator.
- Improved feedback when exporting recordings to DVD and removeable media - The application now provides more helpful information during export operation such invalid type of DVD inserted or removeable media that is not formatted correctly.
- Added new StarWitness branding - The user interface has been updated to reflect the new StarWitness branding including logos and color theming.
- Display time zone of a recording - The user interface has been updated to display the time zone of recordings. Note that the time and time zone are relative to computer local time.
- Support for latest Field Interviewer HD Interviewer - has been updated to support importing recordings from StarWitness Field Interviewer HD devices with the latest firmware update.
- Signed download package - The download package has been signed with an Extended Validation (EV) code signing certificate to enable installation on systems where unsigned applications are restricted by security policy.
Windows 10 or greater required
Microsoft ended extended support for Windows 7 on January 14, 2020 and is no longer providing updates, including security updates. You must update your StarWitness Interviewer system to Windows 10 or greater in order to install this update.
Known Issues
Error while importing from Field Interviewer HD
When importing from the Field Interviewer HD you may get the error: "Attempted to access a drive that is unavailable". To work around this issue, unplug all USB storage devices (thumb drives, external hard drives or SSD drives, phones, etc) except the Field Interviewer HD and re-attempt the import.
Upgrading
Some users are reporting that the upgrade fails during the SQL Server Express portion of the installation. When it fails the installation wizard reports:
Setup Failed.
0x84bb0001 - Unspecified error.
To resolve this issue, update Microsoft Edge to the latest version and then retry the StarWitness Interviewer setup. See Microsoft knowledgebase article KB4594205 for more information.
Microsoft ended extended support for Windows 7 on January 14, 2020 and is no longer providing updates, including security updates. You must update your StarWitness Interviewer system to Windows 10 or greater in order to install this update.
Known Issues
Error while importing from Field Interviewer HD
When importing from the Field Interviewer HD you may get the error: "Attempted to access a drive that is unavailable". To work around this issue, unplug all USB storage devices (thumb drives, external hard drives or SSD drives, phones, etc) except the Field Interviewer HD and re-attempt the import.
Upgrading
Some users are reporting that the upgrade fails during the SQL Server Express portion of the installation. When it fails the installation wizard reports:
Setup Failed.
0x84bb0001 - Unspecified error.
To resolve this issue, update Microsoft Edge to the latest version and then retry the StarWitness Interviewer setup. See Microsoft knowledgebase article KB4594205 for more information.
